or you can send and email to email@example.com
1) Login using the character which was invited into CAT
2) Push 'H'
, to bring up Hero panel
3) Select Titles
tab, and scroll down to Kurzicks
4) Press [Print Screen
/ SysRq], which makes a screenshot, and save it by default in C:\Programs\Guild Wars\Screens, see also your Chat to see where it is saved.
5) Send the screenshot with this form, or mail it to firstname.lastname@example.org
If you are nice, cut picture to just show hero panel, see example below
Example of screenshot (edited just to see Hero panel):